CLARKSVILLE, TN (CLARKSVILLE NOW) – The Better Business Bureau (BBB) of Middle Tennessee and Southern Kentucky is sharing a list of businesses for Clarksville consumers to avoid.
The BBB says these businesses were identified as offering services and products resulting in several complaints. The complaints cite misleading ads and offers, unsatisfactory services, and misrepresented products.
The BBB said they have contacted these businesses concerning their business practices, unresolved customer complaints, and failure to discontinue the cause of customer complaints.
“The best way for consumers to protect themselves against bad businesses is to check a company out on BBB.org,” said Robyn Householder, president and CEO of Better Business Bureau Middle Tennessee and Southern Kentucky. “Before signing a contract or utilizing a company’s services, slow down and do your research.”
Nashville Wholesale Studio
The Nashville Wholesale Studio is an online retailer based in Clarksville. The company sells home accessories and décor and ships its products out from a store.
According to the BBB, the online retailer has a pattern of complaints alleging delivery and refund/exchange issues. Specifically, consumers allege items have not shipped.
When consumers attempted to contact the business, they reported receiving no email reply and no Facebook response. Additionally, consumers have said that when they attempted to track their order, they found no evidence that the order had ever been shipped.
The BBB said they contacted the company on Nov. 23, 2020, to request cooperation in eliminating the pattern of complaints. The business failed to respond, and the BB received returned mail from the current mailing address used by the company. The current mailing address is listed as 2250 Wilma Rudolph Blvd, F175, which is the location of a local UPS Store.
Nashville Wholesale Studio, which now has an F rating from the BBB, has received a total of 126 complaints, with 32 closed in the last 12 months. The BBB tells customers to steer clear of the business.
Clarksville Now has reached out to Nashville Wholesale Studio for comment.
All in US Moving Services
The BBB said All in US Moving Services has a pattern of complaints regarding contract and delivery issues. Specifically, consumers allege they pay a deposit upfront before scheduling to have their items picked up, and either they are not picked up, or once their items are picked up, they are told they need to pay the balance and still do not receive their delivery.
Consumers claim the business stops communicating once they receive their money.
On March 30, 2022, the BBB said they contacted the company to discuss the issue, but the business failed to respond.
The owner of All in US Moving Services, Andre Lampkin, is also listed in BBB files as the owner of L&M Mover Brokers. The BBB maintains a separate Business Profile for L&M Mover Brokers that can be accessed by visiting BBB.org. L&M currently has a D+ rating.
All in US Moving Services, which now has an F rating from the BBB, has three total complaints in the last three years. Of those, all three complaints were closed in the last 12 months.
Clarksville Now has reached out to All In US Moving Services for comment.