CLARKSVILLE, Tenn. (CLARKSVILLENOW) – Kroger announced the expansion of its online grocery ordering system, ClickList, to 30 additional stores in the Nashville division by the end of the year.
Clarksville is included in the expansion. Spokesperson Melissa Eads said the Lowes Drive location already offers the service and the Madison Street location will be added in the expansion.
Clicklist sites will be added in Franklin, Nashville, Murfreesboro, Mt. Juliet, Lebanon, Cookeville, White House, Bowling Green, Clarksville, Gallatin, Spring Hill, Columbia, Shelbyville, Tullahoma, Lawrenceburg, Crossville, Knoxville, and Huntsville.
The Process:
Customers order online at www.kroger.com/clicklist. On the website, the customer creates their shopping list, they select a pick-up time, and then place the online order. Next, a Kroger store associate hand picks the order and stores it in temperature appropriate zones until the customer arrives. Last, the customer pulls their vehicle up in the designated pick-up lane and a store associate will load the order in their car.
• Online orders can be created on computers or smart phones with internet access.
• As an introductory offer, Kroger will waive the $4.95 service charge for each customer’s first three orders.
• Coupons electronically linked to a customer’s loyalty card will automatically redeem to reduce the cost of the order. Paper coupons will be deducted at time of pick up.
• If an ordered item is not available, store associates will offer a substitution to the customer, which the customer may accept or decline.
• Pharmacy prescriptions are not included in the program.
“We are excited to be able to bring the convenience of Clicklist to more customers across the division,” said Melissa Eads, corporate affairs manager for the Kroger Nashville division. “The feedback from our shoppers about the service has been overwhelmingly positive. Senior citizens, parents with young children, and busy professionals all appreciate this convenience.”