CLARKSVILLE, Tenn.- Johnny Holten of the Cincinnati Regional Office of Toyota Motor Sales presented awards to three service technicians at Wyatt Johnson Toyota on November 22.
Scott Figueiredo, Alton Bullock, and Jason Ficklin were awarded the title of Master Diagnostic Technician. Wyatt Johnson Toyota is the only dealership out of 158 dealers in the region to employ three technicians with the title. To be eligible for the title a technician must be expert certified in: maintenance, engine, transmission, drivetrain, chassis, electrical, schematics, diagnostics and hybrid.
Roughly 10% of technicians, who take the Master Diagnostic Technician test, actually pass. Between the three of them, they have over 50 years of experience, 325 days of individual classroom training, have completed over 2,000 online courses and individually hold all of the Automotive Service Excellence (ASE) certifications.