CLARKSVILLE, Tenn. (CLARKSVILLENOW) – Kroger announced the launch of its new online grocery ordering system, ClickList, at its 2100 Lowes Drive store in Clarksville.
This is the first Kroger in Clarksville to offer the service.
The Process:
Customers order online at www.kroger.com/clicklist. On the website, the customer creates their shopping list, they select a pick-up time, and then place the online order.
Next, a Kroger store associate hand picks the order and stores it in temperature appropriate zones until the customer arrives. Last, the customer pulls their vehicle up in the designated pick-up lane and a store associate will load the order in their car.
• Online orders can be created on computers or smart phones with internet access.
• Orders placed before midnight are available for pick-up the next day at a specific time chosen by the customer.
• As an introductory offer, Kroger will waive the $4.95 service charge for each customer’s first three orders.
• Payment is made at time of pick-up, right from the customer’s car.
• Coupons electronically linked to a customer’s loyalty card will automatically redeem to reduce the cost of the order. Paper coupons will be deducted at time of pick up.
• If an ordered item is not available, store associates will offer a substitution to the customer, which the customer may accept or decline.
• Pharmacy prescriptions are not included in the program.
According to Kroger E-Commerce Manager, Mark Abernethy, “Kroger began offering this online ordering service in select stores in November 2014 and has continued to roll out the service to additional stores since then. The feedback from our customers has been overwhelmingly positive. Senior citizens, parents with young children, and busy professionals all appreciate this new convenience.”
Kroger offers the service at approximately 15 stores in the Greater Nashville area and close to 500 stores company-wide.