CLARKSVILLE, Tenn. (CLARKSVILLENOW) – UPDATE: The Clarksville Gas and Water phone system is back in service and the customer Utility Billing Line, which provides a pay-by-phone option, is again available.
The phone service had been out Wednesday because of an AT&T phone outage.
The Clarksville Gas and Water phone system is currently unavailable due to AT&T phone service issues and incoming calls cannot be received nor can outgoing calls be made.
The customer Utility Billing Line, pay by phone, option is also unavailable.
It is unknown at this time when the phone service will be restored.
In the event of an EMERGENCY ONLY, please dial the appropriate number below. Please only call the numbers in the event of an emergency and not for bill inquiries or bill payment.
NATURAL GAS EMERGENCY ONLY: (931) 216-0669 or 911, (931) 561-0039 or 911
WATER/SEWER OR OTHER EMERGENCY: (931) 980-1660, (931) 320-3484, (931) 218-3281
Customers may pay their utility bill by using WebConnect, online bill payment, on the Gas and Water website, www.clarksvillegw.com, then click on the “One Time Pay” or “Access My Account” buttons.
Customers may also pay their bills at either of the Gas and Water customer service centers located at 2015 Fort Campbell Boulevard or 2215 Madison Street, 8:00 a.m.-4:30 p.m., or any of the following authorized payment agents during their normal business hours.