By Better Business Bureau
NASHVILLE, Tenn. – Severe weather in Middle Tennessee last night may result in traveling repair crews descending on residents offering emergency repair services. BBB reminds consumers and businesses to do their homework before allowing contractors to assist with storm damage cleanup to avoid becoming the victim of a scam.
If you are one of the many affected, you may need major repairs as well as clean up from falling tree limbs, debris or other damage. You should be on the watch for traveling, fly-by-night repair crews that focus on storm-damaged areas. These repair crews know demand for service will be high and that local, well-established home repair and roofing companies will be working their crews around the clock. Many people don’t want to wait for estimates on repairs…so when there is a knock on the door from a home repair crew, good consumer business practices are all but forgotten.
Checking with BBB on the trustworthiness of any company can provide valuable information on the business’ marketplace performance including whether the company is an Accredited Business, how it handles customer complaints, and what to do if you experience a problem.
BBB also offers two very valuable services, at no cost, that will quickly put you in touch with businesses you can trust.
1. Start your search With Trust by visiting our website at BBB.org/Nashville to search for BBB Accredited Businesses. These businesses support BBB’s 13 Standards for Trust and have made a commitment to Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Be Responsive to customer concerns, Safeguard Privacy, and Embody Integrity.
2. You may also obtain estimates for necessary work from BBB Accredited Businesses by clicking here – Request-a-Quote.
OR call one of BBB’s branch offices if you need further assistance:
• BBB Tenn-Tucky branch office serving Clarksville, Hopkinsville, Fort Campbell and surrounding counties – Melanie Thompson, Branch Manager 931.503.2210