CLARKSVILLE, TN – Clarksville Gas & Water warns residents of utility bill phone scams circulating in their service area.
Clarksville Gas & Water employs an Interactive Voice Response (IVR), automated phone system, to remind customers to pay past due accounts, but if in doubt, please call the office at 931-645-7400 to check the status of your utility account or access your account online, www.clarksvillegw.com. A friendly customer service representative is happy to help with any questions about your account.
Customers are encouraged to always report misleading or suspicious marketing or communications believed to be associated with your Gas & Water utility service or bill. Never give identifying personal or payment information to unknown and unverified callers.
The following are online resource links to learn more about fraud and scam prevention and how to report a fraud complaint to the Federal Trade Commission.
- Tennessee Division of Consumer Affairs: https://www.tn.gov/attorneygeneral/working-for-tennessee/consumer-affairs.html
- Better Business Bureau of Middle Tennessee: www.bbb.org, https://www.bbb.org/scamtracker
- Federal Communications Commission: www.fcc.gov or www.ReportFraud.ftc.gov
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