Middle Tennessee senior citizens are in danger of being targeted by a “robocall” scam.
The voice on the call says the listener has been signed up by a doctor or relative for a medical alert system. The recording says the system is free and “everything is ready to be sent to your home.”
Consumers who have called the number back say it is out of service. The Better Business Bureau (BBB) has fielded many complaints and inquiries in recent weeks.
Those who agree to use the system are fraudulently charged, and scammers may have access to credit card information. The Medical Alarm Monitoring Association (MAMA) issued a consumer alert concerning the telemarketing calls to advise senior citizens and their families to ignore the calls and report them by calling 1-866-388-8618.
BBB also issued tips for seniors who may become victims:
• Ask for the name of the person you are speaking with, the name of their business, the address of their business, and their call back number. Inform them you will be calling information to get the listed number for the company and call it to verify the information they provide. Also, tell them you will be checking them out with the BBB.
• Never do business with someone who just walks up to your door or calls you. If you want to do business with them, ask all of the questions above and tell them you will get back with them after you check them out.
• Never make quick decisions to order or schedule services, take your time and tell them you will get back with them.
• Never provide or even confirm personal information to someone you don’t know or haven’t checked out first.
• Call and report calls from businesses if you are listed on the Federal Trade Commission’s “Do Not Call Registry” at www.donotcall.gov or call 1-888-382-1222. You can register for the “Do Not Call Registry” by calling the same number.
For complaints concerning Medical Alert sales calls, contact the BBB at 615.242.4222 or file a complaint at www.Nashville.BBB.org.