Story by CEMC
CLARKSVILLE, Tenn. – Cumberland Electric Membership Corporation is warning its members to be on alert for a telephone scam that continues to target utility consumers.
Scam artists call a home or business posing as a CEMC employee and threaten to disconnect service unless a payment is made immediately.
Over the past few months, CEMC has received a handful of reports that members have received telephone calls advising their accounts were past due and required immediate payment by credit/debit card to avoid disconnection.
However, CEMC has just received a report that one of its members received a call stating their account was past due and would be disconnected unless the member paid cash to an employee that was being sent to the home.
CEMC does not call members demanding payment either over the phone or in person.
Members who have doubts about the legitimacy of a call should contact CEMC directly at 1-800-987-2362, even if the number displayed on their phone is CEMC’s phone number.